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Hotel · Tokyo · Tokyo City Area

Keio Plaza Hotel Tokyo Premier Grand

A polished 5-star tower near the Tokyo Metropolitan Government Buildings, with club-floor rooms, a spa, and city views.

  • Club Lounge access on Premier Grand floors
  • Spa, massage, and fitness centre on site
  • Paid airport shuttle for easy transfers
9.2 Perfect 1597 reviews Booking.com 9.2 · 1597 reviews

About

Keio Plaza Hotel Tokyo Premier Grand

Keio Plaza Hotel Tokyo Premier Grand occupies a prime spot in Shinjuku Ward, about 500 metres from the Tokyo Metropolitan Government Buildings. The hotel combines spa therapy, a shared lounge, and various recreational options, making it a self-contained base for exploring the city.

The Premier Grand floors offer upgraded rooms with club lounge access, while the hotel's amenities cover everything from a business centre to babysitting services. With 24-hour reception and security, plus a paid airport shuttle, the property is geared toward both leisure and business travellers.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Club-floor exclusivity — Rooms on the Premier Grand floors come with Club Lounge access, which guests highlight as a standout perk.
  • Strong service — Guests repeatedly praise the staff for being attentive, courteous, and friendly — from reception to breakfast.
  • Excellent location — About 500 metres from the Tokyo Metropolitan Government Buildings, putting you in the heart of Shinjuku's administrative and business district.
  • High-scoring rooms — Rooms are rated 9.6, with guests commenting on comfort, views, and thoughtful details like self-closing sliding doors.
  • Comprehensive facilities — Spa, massage, fitness centre, business centre, and meeting rooms cover both relaxation and work needs.

Worth weighing

5 to weigh
  • Pricey for the class — Starting at £359 per night, it's a significant investment — though the club floor perks and 5-star service add value for some.
  • Some mixed impressions — While reviews are mostly glowing, one guest rated only 6/10, suggesting experiences can vary.
  • Lower general rating — The 'General' category sits at 8.7 — below the hotel's overall 9.2 — hinting at minor inconsistencies outside rooms and service.
  • No pets allowed — Travellers with pets won't be accommodated, which may limit options for some.
  • Paid airport shuttle — The shuttle comes at an extra cost, so factor that into transfer budgeting.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Club Floor "Premier Grand" Suite King Room Club Lounge Access Non-Smoking

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Club Floor "Premier Grand" Deluxe Twin Room Club Lounge Access Non-Smoking

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Club Floor "Premier Grand" Suite Twin Room Club Lounge Access Non-Smoking

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Club Floor "Premier Grand" Deluxe Quadruple Room Club Lounge Access Non-Smoking

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Club Floor "Premier Grand" Deluxe King Room Club Lounge Access Non-Smoking

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Non-smoking rooms
  • Wi-Fi
  • Air conditioning
  • Heating
  • Lift
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Coffee shop
  • In-room breakfast
  • Tea and coffee facilities
  • Electric kettle

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities

Wellness & Fitness

  • Fitness centre
  • Massage
  • Spa therapy

Family

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's buffet

Accessibility & Safety

  • Rooms/Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.2
Perfect 1597 reviews

Guest-rated 9.2/10 from 1,597 reviews

Booking.com · 9.2 · 1597 reviews
9.2Verified guest

“Quiet hotel, stayed three nights and had a genuinely pleasant experience. Staff were exceptionally friendly and warm. The room was nicely styled, decent-sized, with a good view, and the bar service was a nice touch.”

9.2Verified guest

“Lovely overall — everything was exceptional, I'd give it more than five stars if I could. Staff were lovely and service was top-notch.”

9.2Verified guest

“Breakfast was tasty with a wide range of choices.”

9.2Verified guest

“We loved being here and would definitely come back. The weather was nice, and we had a very pleasant four-night stay. The location was fantastic — just 400 metres from the Tokyo Metropolitan Government Buildings. Staff were attentive, courteous, and kept everything spotless.”

9.2Verified guest

“Club level perks were good, excellent views, central location.”

9.2Verified guest

“Room was super comfy with nice little details like self-closing sliding doors. The view from our room was amazing, especially from the sky lounge. Staff were really helpful and friendly.”

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Around Shinjuku: The hotel sits about 500 metres from the Tokyo Metropolitan Government Buildings, placing you near the administrative heart of Shinjuku. Daytime is busy with office crowds, and you're within walking distance of transit and dining options.

Getting around: With paid airport shuttle service and 24-hour reception, transfers and late arrivals are covered. For local moves, you're close to Shinjuku's transport links, though the input doesn't specify exact stations.

2-2-1 Nishi-Shinjuku, Tokyo, Tokyo City Area, 160-8330, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
167 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 11:00.

Is parking available at the hotel?

Yes, the hotel offers parking on site. However, specific charges or reservation details aren't provided in the input.

Are pets allowed?

No, pets are not allowed at Keio Plaza Hotel Tokyo Premier Grand.

Does the hotel offer airport transfers?

Yes, there's a paid airport shuttle service. The cost isn't specified, so it's best to confirm with the hotel.

Are there family-friendly amenities?

Yes, the hotel provides cots, babysitting/child services, a baby pushchair, and a children's buffet.

What are the room options on the Premier Grand floors?

Premier Grand floor rooms include Suite King, Superior King, Deluxe Twin, Suite Twin, Deluxe Quadruple, and Deluxe King — all with Club Lounge access and non-smoking.

The bottom line

A strong 5-star choice in Shinjuku for travellers who value club-floor comforts, attentive service, and a location near key government buildings — if the price fits the budget.

9.2Where it wins and where to look before booking.

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